Virtual Learning Information
General Ray Davis Middle School
(Note: Students should contact teachers through the messaging link in itsLearning.)
Student Tips for Virtual Learning
How to Update Microsoft Teams and get all of the features
How to correctly join a Microsoft Teams meeting online
Need Technical Help?
Here is some guidance on getting past the most
common issues:
1) "Website
blocked", "This page cannot be reached" or "Lightspeed
error" when trying to access assigned work:
School laptops use the
"Lightspeed" filter to block inappropriate content. These errors mean
that the filter is not connected. To correct this, do the following
- Begin first by completely shutting down the laptop
and restarting.
- When the sign-in screen comes up, DO NOT LOG IN YET.
First, click the wireless signal icon in the bottom right and connect to
your wireless network. Wait until the network is "Connected"
before continuing.
- Now, log into the laptop as usual. If you open a web
browser, it should work now. (Check both Chrome and Edge. Use one if the
other doesn't work.)
2) If you have questions about assignments or teacher
directions or logging into a resource assigned by a teacher, please contact
them.
· Parents: Click here to Contact a Teacher
· Students
should contact teachers through messages in itsLearning.
3) Need technical help?
· Parents: Click here to access the
RCPS Technical Help Resources
· Students: Login into ClassLink to find
the Student Tech Help
For technical assistance questions that are not answered above, you may call and leave a message with the RCPS district HelpDesk: 770-860-4259.
Additionally, if there is damage or issues with the student laptop that are preventing completion of schoolwork, you can call the school at 770-388-5675 to make an appointment to bring the device in for exchange/repair.